Voice over Internet Protocol phone systems, or VoIP for short, allows you to make calls over the Internet as opposed to through traditional phone lines.
It’s quickly becoming the new normal when it comes to business communication.
Thinking of making the switch to a VoIP phone system for your business, but not sure if it’s really worth it?
Read on to understand the five reasons why it makes your office a much more efficient place.
1. You’ll Save Money
We know you’re always looking for ways to improve your company’s bottom line.
A VoIP phone system makes it possible.
It allows you to make international calls over the Internet, bypassing hefty phone bills. Instead, you just pay a flat monthly rate for your VoIP system, no matter how many calls you make or who you make them to.
Plus, you’ll enjoy the financial benefit of increased productivity and fewer dropped calls.
2. Enjoy Greater Flexibility
Voice over IP means you no longer have to be chained to your desk before or after hours.
You can opt to have your work calls forwarded to your personal phone. As long as you have an Internet connection, you can talk with clients and employees anywhere you are.
3. Simple Scalability
Another one of the biggest advantages of VoIP?
It can grow with your business. There’s no reason to pay for services you don’t need, but you may find yourself needing additional phone lines and features as your company take off.
You’ll pay a flat monthly rate, and adding a new line only takes a few minutes. You should be able to do it right from your computer.
4. Amazing Features
Want to receive recordings or even voicemail transcriptions sent right to your inbox?
Need to set up a video conferencing system? Looking for voice recognition services and even call distribution?
What about the chance to monitor calls and even track productivity levels?
These are all features you can add on or may even come with a VoIP system.
5. Better Customer Service
$72 million in potential profits is lost every year because of poor customer service.
A VoIP telephone system ensures that your clients aren’t bounced around from one department and representative to the next, or kept on hold for hours.
It also allows you to get in touch with you and your team members anywhere, anytime (don’t worry, you can opt to let their calls go to voicemail if you need a break!)
Even if you’re done with work, features like virtual call centers often help clients get immediate answers to their questions.
It’s Time to Upgrade to a VoIP Phone System
Whether you’re looking to save money on operating expenses, get away from your desk more offer, or improve your customer service, this post has shown that there’s no reason not to switch to a VoIP phone system.
Curious about the other tech tools, software programs, and communication systems that can streamline your business and keep employee stress at bay?
Keep checking back with our blog to make sure you’re always one step ahead of the competition — and the next big thing.
